Return & Refund

At Maa Karni Paridhan, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, please read our return and refund policy below:

1. Return Eligibility

• Items must be returned within 7 days of receipt.
• Products must be unused, unworn, unwashed, and in their original packaging with all tags and labels attached.
• Items that are damaged, altered, or show signs of wear and tear are not eligible for return.

2. Non-Returnable Items

• Sale items and gift cards are non-returnable and non-refundable.
• Personalized or custom-made products cannot be returned unless there is a manufacturing defect.

3. Return Process

• To initiate a return, please contact our customer service team at info@maakarniparidhan.com with your order number and reason for return.
• Our team will provide you with a return authorization number and instructions on how to return your item.
• Please ensure that the item is securely packaged to avoid damage during transit.

4. Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Shipping charges are non-refundable, except in cases where the return is due to a manufacturing defect or error on our part.

5. Exchanges

• If you wish to exchange an item, please return the original item following the return process and place a new order for the desired item.
• Exchanges are subject to stock availability.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or error on our part.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please contact our customer service team at info@maakarniparidhan.com within 7 days of receipt. We will arrange for a replacement or refund as soon as possible.

8. Contact Information For any questions or concerns regarding returns and refunds, please contact our customer service team at info@maakarniparidhan.com. We are here to help!